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FAQ Block
Got Questions? We’ve Got Answers!
What types of products does Hubit offer for the HORECA sector?
We provide an extensive selection of food products, including cheese, meat, seafood, fresh produce, pasta, sauces, truffles, and other gourmet ingredients, specifically curated to cater to the requirements of hotels, restaurants, and catering businesses.
How to pay?
We accept various payment methods including bank transfers, credit cards, and cash on delivery. Credit terms are available for our B2B customers.
Please get in touch with us to discuss further
When will I be delivered?
First, once your order is received, our customer service team will contact you to arrange the delivery. The cut-off time is 5 pm. For in-stock items, if you place your order before 5 pm, we will deliver the next day. If the order is placed after 5 pm, delivery will occur the following day.
Do you deliver outside Dubai?
Yes, we do. We deliver every day in Dubai. In Abu Dhabi, we deliver across all Abu Dhabi areas on Monday, Wednesday, Friday and Saturday. In Khorfakkan and Sharjah Kalba, we deliver on Friday. For Ajman, Sharjah, Ras Al Khaimah, and Umm Al Quwain, we deliver on Tuesday and Friday. Lastly, we deliver in Al Ain on Thursday. Please note that we do not deliver in Fujairah
Is the delivery free?
Free Delivery on orders above AED 300 for Dubai and Abu Dhabi, and AED 500 for all other Emirates in the UAE.
An AED 50 delivery fee applies to orders that are below the free delivery limit
Am I able to get back to my previous orders?
Yes. When you log in, you go to "My Orders" and all your past orders will appear. You can simply and quickly reorder your previous selection.
Can I order upon special requests not presented on your website?
Most probably we can do it as we have direct imports from Italy on a weekly basis, please get in touch with us by sending an email to orderonline@hub-italia.com and we will study your specific need.
Is the meat Halal certified ?
Yes, it is a compliance in the UAE.
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